I have lost my card, what should I do?

If you have lost your membership card, there are a couple of options:

1. Your digital membership card is available on the ALL App free of charge. Simply show your digital card on your smartphone to access your member benefits. Download the ALL app now.
   
   
   
2. Alternatively, you can order a replacement card online. Please note a card reissue fee of $25 is applicable.

You will receive a new membership card free of charge when you renew your membership.