How do I find out what services and facilities the hotel offers? 16 December 2019 23:00 Follow After searching for an individual hotel or by location on accorplus.com or the ALL app, you will find the services and facilities provided in the hotel description. Related articles How do I contact Member Services? I have emailed a question. How long does it take to get a response? Can members get discounted parking at hotels? Will my points be reinstated for my recent cancelled booking? Cancellation of Existing Bookings Due to Covid 19 Comments 0 comments Please sign in to leave a comment.