For every eligible stay, you earn Status and Reward points for each dollar spent. In most cases, your points will be automatically credited to your account within 1-2 days of checking out from the hotel. On some rare occasions, points may take up to 7-10 days to appear in your account.
If you have been waiting longer than a week, submit a request here:
Please note: Reward and Status points are only awarded for bookings made via accorplus.com, all.accor.com, the Accor All app, Accor reservation team or directly via the hotel. Bookings made by a third party company (for example, Booking.com, Expedia etc) are not eligible for any points.