Why is there a charge if I’m using my Stay Plus night?

The Stay Plus complimentary night is equivalent to one night’s stay in a Standard room on a flexible rate.

If you wish to stay in a different room type using your Stay Plus complimentary night, there is an upgrade fee which is equivalent to the price variation between the standard room and the room type selected.

An upgrade fee also applies to properties that do not have standard rooms, such as hotels with apartments. The Hotel Guide provides details of any special conditions for using a Stay Plus benefit at a particular hotel, if they apply.